Revised and Effective as of October 28, 2013
Collection of Personal Information
In order to give you superior customer service, ICON collects your personal information in several ways. For example, ICON may ask you to provide certain information such as your first and last name, mailing address (including zip code), email address, telephone and facsimile numbers, and other personal information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
When you use the web site located at www.iconaircraft.com (the “Site”), ICON or third parties authorized by ICON may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, and the Internet Protocol address of your computer. We use these environmental variables to facilitate and track your use of the Site and its services, such as pages visited and documents downloaded. ICON may also use such environmental variables to measure traffic patterns on the Site.
In addition to tracking users on the Site, if we send you email communications about ICON or our Products, we may track various aspects of the email and your use of the same such as whether you open the email, whether you forward the email and to how many other users and/or whether you click on any links in the email.
When you submit personal information to ICON, you understand and agree that with respect to certain activities, the collection, transferring, storage and processing of your information may be undertaken by trusted vendors of ICON. Such vendors are bound by contract to not use your personal information for their own purposes or provide it to any third parties.
In order to reduce errors in our database, authenticate our users and prevent abuse of our system we may on occasion supplement the personal information you submit to us with information from third party sources. For example, we may supplement your registration information with address information provided by the U.S. Postal Service to qualify your information and prevent errors in our database.
How Your Personal Information May Be Used
ICON might use your personal information for several purposes including:
- To ensure our Site and communications to you are relevant to your needs.
- To deliver services, such as newsletters, events and/or training that you request.
- To help us create and publish content most relevant to you.
- To alert you to product offers, updated information and other new products or services from ICON.
- To allow you access to limited-entry areas of our Site as appropriate.
- To enable us to obtain information about your use of the Site and your responses to advertising displayed on our Site.
ICON has activated Google Analytics to support Display Advertising. This enables Google Analytics to collect data about your activities on the Site via a cookie placed by DoubleClick. The Google Analytics features implemented through Display Advertising include Google Analytics Demographics and Interest Reporting. The data collected about your activities on the Site are transmitted to Google for analysis and reporting back to ICON. We use the reports received from Google Analytics to expand our knowledge of the aggregate demographic characteristics of visitors to the Site. You can opt-out of Google Analytics for Display Advertising or customize the Google Display Network ads you are served when using your browser by using the Google Ads Settings located at:
We will not facilitate merging of personally-identifiable information you submit to the Site independent of Google Analytics with non-personally identifiable information collected from Google’s Display Advertising features based on the DoubleClick cookie unless you opt-in to such merger. If you wish to prevent your data from being collected and used by Google Analytics, you may download the Google Analytics opt-out browser add-on located at:
When We Disclose Personal Information
ICON works with other companies that help us provide ICON products and services to you, and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your products efficiently. The information they receive is for shipping and delivery purposes only.
ICON reserves the right at all times to disclose any information that ICON deems necessary to comply with any applicable law, regulation, legal process or governmental request. ICON also may disclose your information when ICON determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes. We may also disclose information about you if we believe that disclosure is necessary to protect the personal safety or property of ICON employees, customers, or members of the public.
If you receive email communications about ICON related products and services and wish to opt-out, email firstname.lastname@example.org.
This site may make forums and news groups available to its users from time to time. Please remember that some information that is disclosed in these areas may become public information and you should exercise caution when deciding to disclose your personal information.
ICON does not knowingly solicit personal information from children or send them requests for personal information.
ICON’s website contains links to other sites. ICON does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
ICON’s website is not designed or intended for, or directed to children under thirteen years of age.
ICON Aircraft, Inc.
12511 Beatrice Street
Los Angeles, California 90066
Online Contact Form
Last updated October 28, 2013